Customer care

About us Customer care

Customer care from Rooms Outdoor

We understand that choosing an Outdoor Room involves significant investment, trust and vision on your part. In return, we are committed to delivering the highest level of professionalism and service to you. From the very first moment you contact us, our goal is to deliver an efficient, friendly and professional service. 

Guarantee: Our customer care lasts long after your project is completed, we provide a limited 10 years materials-only structural warranty on your new Garden Room. In addition to this, all manufacturers' warranties from the components comprising your finished Garden Room are passed on to you. In the unlikely event that any minor adjustments are required we offer a free call out service for a period of one year following completion.